DFCU Bank Commitment to Ugandans Reinforced
The DFCU Bank commitment to ethical and reliable banking has been reaffirmed following recent media reports attempting to tarnish its reputation. The bank described these claims as “unfounded” and misleading, urging customers and stakeholders to rely on verified communications.
Transparency and Growth at the Forefront
DFCU Bank emphasized its continuous delivery of secure and innovative financial services across Uganda. Despite allegations of internal discord and extravagant spending, the bank highlighted its sustained achievements, including over 60 branches nationwide and assets exceeding Shs4 trillion. In 2024, DFCU recorded a 151% profit increase to Shs72 billion and contributed Shs100 billion in taxes, underscoring its stability as a financial institution.
Supporting Green and Community Initiatives
The bank continues to drive impact through initiatives such as the Uganda Green Enterprise Finance Accelerator (UGEFA), supporting climate-smart loans for SMEs, and the Ku Mapeesa campaign, which facilitates school fee payments. CEO Charles Mudiwa has implemented measures to ensure workplace harmony, including memos promoting non-violence and channels for whistleblowers to report misconduct.
Commitment to Ethical Banking and Customers
Regulated by the Central Bank of Uganda, DFCU safeguards customer deposits through the Deposits Protection Fund up to Shs10 million. The bank reiterated that it remains committed to professional, community-oriented, and transparent banking practices, asking the public to disregard unverified reports.
The DFCU Bank commitment continues to guide its operations, ensuring sustainable growth and unwavering service to all Ugandans, reinforcing its position as one of the country’s most trusted financial institutions.
